Food and Beverage Attendant

Who We Are | Ko Wai Mātou

Podium Restaurant is situated within Sudima Queenstown Five Mile and offers a flavorful dining experience and is the perfect place to enjoy a delicious meal or relax with a drink, which can be enjoyed in the outdoor mezzanine with mountain views. Alongside Podium Restaurant are our four conference facilities, catering to up to 150 people.

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

The Role | Te Mahi

We are seeking a Full-time Food and Beverage Attendant to join our team at Sudima Queenstown Five Mile. We are looking for a talented individual who is passionate about providing a positive dining experience every time to our customers.
Whether you are a seasoned professional in the foody scene, or a newcomer to hospitality, we are keen to talk with you! Full training will be provided.

The hourly rate for this role is from $25 - $25.50 per hour depending on experience.

Requirements

Responsibilities | Ngā Haepapa

• Working a minimum of 30 hours per week, flexibly across a 7 day roster
• Provide a warm engaging welcome to all guests
• Work as a team to ensure exceptional service and dining experiences
• Preparation of various hot and cold drinks
• Seating guests, taking orders and delivering exceptional service at all times
• Preparation of the restaurant for service
• Taking external and internal phone inquiries and delivery of room service
• Settling guest accounts
• Ensuring a positive resolution and follow up with any guest complaints

About You | Ko Koe Tēnei

• Some flexibility to work varied rosters (which may include early morning starts, late finishes, weekends and public holidays)
• Exceptional grooming and hygiene standards
• Confident and timely table service
• Have a passion for creating extraordinary cocktails
• Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
• Outstanding communication and customer service skills, with good attention to detail
• Have a desire to learn and grow your hospitality career
• Experience in restaurant & bar service or customer facing role would be advantageous
• Valid Right to Work in NZ
  

Benefits

He kura te tangata - We are all valued

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels and restaurant
• Meals on duty, staff parking and uniform provided
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!

Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses. As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.

Above all, we’re looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first.

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility.  Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. 

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.

E manawanui ana tātou - We care 

Ka mahi tahi tātou - We work together 

Ka whai tātou i te tika - We do the right thing 

He kura te tangata - We are all valued