Patrique Mercier Recruitment is excited to announce an opening for a French Speaking Client Relations Specialist! We are searching for an enthusiastic individual who is dedicated to providing outstanding customer service and excels at building client relationships.
In this key role, you will be the primary point of contact for our French-speaking clients, ensuring their needs are understood and met effectively. Your ability to deliver personalized support will be essential in enhancing client satisfaction and loyalty.
Join our dynamic team and make a significant impact on improving our clients' experiences!
Key Responsibilities
- Serve as the main contact for French-speaking clients, addressing inquiries and providing top-notch support.
- Develop and maintain strong relationships with clients to fully understand their specific needs.
- Provide tailored solutions and services that align with clients' expectations.
- Document client interactions and feedback to assist in service improvements.
- Collaborate with internal teams to ensure seamless service delivery.
- Stay updated on product knowledge to assist clients effectively.
Requirements
- Fluency in French and English, with excellent communication skills.
- Experience in client relations or customer service is preferred.
- Strong interpersonal skills and the ability to build rapport with clients.
- Detail-oriented, organized, and capable of managing multiple tasks.
- Proactive problem-solving skills with a commitment to client satisfaction.
- Familiarity with CRM software and client management systems.
- A collaborative team player who can also work independently as needed.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )