Patrique Mercier Recruitment is delighted to offer a position for a French Speaking Customer Care Agent to join our passionate and dedicated team. This role is ideal for individuals fluent in French who have a keen interest in providing exceptional customer service.
As a French Speaking Customer Care Agent, you will be responsible for addressing customer inquiries, delivering tailored support, and ensuring that our French-speaking clients receive the best possible experience. Your language skills will be essential in building strong relationships and fostering customer loyalty.
If you are enthusiastic about helping others and want to develop your career in a supportive environment, we would love to hear from you!
Responsibilities
- Manage customer inquiries through phone, email, and chat in French
- Provide effective solutions and assistance to enhance customer satisfaction
- Document customer interactions and maintain accurate records
- Collaborate with team members to optimize service quality
- Stay informed about product knowledge and company policies
- Participate in training sessions and professional development activities
Requirements
- Fluency in French and English, both written and spoken
- Previous experience in customer service is advantageous, but not mandatory
- Strong communication and interpersonal skills
- Ability to problem-solve and remain calm under pressure
- Basic technical proficiency with digital communication tools
- Ability to work independently and collaboratively as part of a team
- Positive attitude and eagerness to learn and grow
- Readiness to start work in a timely manner
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
- Free Greek Lessons, Engagement Activities