Front Desk & Office Administrator

Highland Spring Group is seeking a friendly and efficient Front Desk & Office Administrator to join our HR & Admin team. This role is based at our beautiful location at our Ochils site in Blackford. If you have excellent interpersonal skills and a "can do" attitude, we would love to hear from you!

As the Front Desk & Office Administrator, you will be the first point of contact for both external and internal customers. Your role is to ensure that customer needs are met efficiently and professionally while complying with company procedures. You will also assist with various administrative tasks to support day-to-day office operations.

What you can expect:

• Answering calls directed to reception in a courteous and timely manner.
• Welcoming and directing all visitors and contractors, ensuring compliance with Health and Safety & QA regulations.
• Managing daily mail, including distribution, scanning, and preparation for evening pick-up.
• Receiving and forwarding small parcel deliveries, and arranging couriers.
• Booking and managing meeting rooms, including setting up and clearing rooms, and organizing refreshments.
• Coordinating website enquiries via email.
• Keeping basic office supplies stocked and replenished.
• Maintaining the reception area.
• Ensuring the visitor sign-in book is taken to all fire evacuation points in the event of a fire alarm.
• Ordering and processing work wear & PPE, and raising purchase orders.
• Maintaining front door security and access swipe cards for all staff.
• Liaising with vendors, building management, and service providers as required.

About You:

• Previous experience in a similar role.
• Excellent interpersonal skills, particularly verbal communication.
• Competent IT skills in Microsoft Office, with good administration and organizational skills.
• Ability to manage a varied workload and proactively suggest improvements.
• Enthusiastic with a "can do" attitude.

At Highland Spring, our values are at the heart of everything we do. We’re a Team – we work together, support one another, and celebrate our successes. We’re Proud – of our brand and the quality of our products. And We Care – about our people, our customers, and the environment. If you share our passion and want to be part of a purpose-driven business that truly lives its values, we’d love to hear from you.

This role is part-time, offering flexibility in the number of days worked per week. You will be expected to work 3-4 days per week, with working hours from 08:30 to 16:30. The exact days and hours can be discussed and agreed upon to suit both your needs and the needs of the business