G8/4 PCT O - Operations Analyst

Real opportunities. Real impact. Your career, redefined.

(NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later).

At Oceans, we believe that talent knows no boundaries. That’s why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers, don’t just work—they dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don’t just support bold ideas - they expand their skills, broaden their expertise, and grow their careers.

We’re hiring an Operations Analyst to partner with our client, a fast-scaling sustainable clothing brand that designs and delivers ethically made, organic cotton apparel. In this role, you’ll work at the intersection of supply chain logistics, data integrity, and cross-functional communications — ensuring timely, compliant, and accurate product delivery from international partners.

If you’re highly organized, operations-savvy, and excited to contribute to a brand that merges mission with scale, this role was built for you.

Accountability

As an Operations Analyst, your success will be measured by your ability to manage inbound shipments, ensure supply chain documentation accuracy, maintain compliance, and streamline cross-team communication.

Here’s how you’ll make an impact:

Shipment Management

• Track and manage inbound sea and air freight shipments from international suppliers.
• Ensure all shipping and customs documentation is accurate and complete.

Supplier Communication & Coordination

• Liaise with factories in India and Sri Lanka on production timelines, shipment status, and compliance.
• Coordinate with the distribution center and returns processing partner (Happy Returns).

Data Integrity & Compliance

• Maintain and verify data across systems such as purchase orders, packing lists, and forecasts.
• Support GOTS and Fair Trade compliance by tracking transaction certificates and required documentation.

Reporting & Analysis

• Generate recurring reports to inform cross-functional teams (marketing, product, etc.).
• Track item-level costing across seasonal collections and surface cost improvement opportunities.

Website & Product Operations

• Support product- or campaign-driven updates on the website
• Collaborate with internal teams to ensure product accuracy and availability

Process Optimization

• Identify gaps or inefficiencies in current SOPs and propose scalable improvements.
• Support the documentation of repeatable systems that increase team throughput and reduce errors.

Colleagues

You’ll work closely with the Director of Operations and other cross-functional stakeholders.

At Oceans, you’ll also receive guidance and support from our Operations Manager, who will help you succeed in the role and ensure that you’re continuously growing and developing in your career.

Skills & Qualifications

At Oceans, we believe in T-shaped individuals — those who bring deep expertise in one area, paired with broad curiosity and interests. As an Operations Analyst, your vertical strength will be in supply chain management and logistics coordination, while your horizontal range may include reporting, systems optimization, and stakeholder communication.

To excel in this role, you should have:

• Experience: 2–4 years in operations, logistics, or supply chain management
• Systems: Familiarity with ERP tools like NetSuite (or similar such as SAP)
• Excel Proficiency: Strong skills with formulas, pivot tables, and VLOOKUPs
• Communication: Strong written communication, particularly for email correspondence with overseas suppliers
• Attention to Detail: High level of accuracy in data tracking and cross-system consistency
• Independence: Ability to manage responsibilities with minimal oversight and proactive problem-solving

Bonus skills:

• Industry Experience: Background in apparel, eCommerce, or consumer goods
• Technical Experience: Experience supporting GOTS or Fair Trade compliance
• Understanding of shipping logistics and freight forwarding.
• Familiarity with sustainability principles and interest in ethical sourcing
• Comfort working cross-functionally across product, marketing, and supply chain teams.
• Experience supporting eCommerce operations and website updates.

Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.

During the interview process, you’ll have the opportunity to showcase your skills in the following areas:

• Logistics Coordination: How do you manage the complexity of international freight and supplier communication?
• Data Accuracy: What steps do you take to ensure consistency across multiple systems and documents?
• Compliance Handling: How familiar are you with maintaining certifications and compliance documentation?
• Cross-Functional Collaboration: How do you keep stakeholders aligned and informed?
• Process Thinking: How do you spot inefficiencies and create systems that scale?

Role Specifications

This is a remote role, where you will be expected to work a split shift with some overlap with our client’s time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us. During the offer process, we’ll share more information about our benefits and compensation philosophy, considering both market trends and individual factors.

About Oceans

At Oceans, we build remote teams that connect the world’s top 1% of talent with visionary leaders. With us, you’re not just doing a job—you’re redefining your career with opportunities designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.