Patrique Mercier Recruitment is looking for a motivated German Speaking Corporate Customer Advisor to enhance our customer support team. In this pivotal role, you will provide exceptional assistance to our corporate clients who speak German, ensuring their needs are met with professionalism and efficiency. Your fluency in German will be key in establishing strong connections with clients, effectively addressing their inquiries, and delivering tailored solutions. If you are enthusiastic about customer service and have experience in corporate environments, we invite you to apply!
Responsibilities
- Act as the main point of contact for German-speaking corporate clients, providing dedicated support.
- Respond to client inquiries through various communication channels, ensuring timely and effective responses.
- Resolve client issues and concerns to maintain a high level of satisfaction.
- Educate clients about our products and services to enhance their understanding and usage.
- Keep accurate records of client interactions and feedback for continuous improvement.
- Collaborate with other teams to ensure a seamless customer experience.
- Stay updated on the latest industry trends and company products to deliver informed support.
Requirements
- Fluency in German (both spoken and written) is essential.
- Outstanding communication and interpersonal skills.
- Previous experience in customer service or corporate advisory roles is preferred.
- Strong problem-solving skills with a focus on client satisfaction.
- Able to prioritize multiple tasks and manage a dynamic workload.
- Familiarity with corporate products and services is beneficial.
- Proficient in using CRM software and digital communication tools.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )