Patrique Mercier Recruitment is thrilled to announce an opening for a German Speaking Digital Store Consultant. In this impactful role, you will assist German-speaking clients in optimizing their digital storefronts to enhance their e-commerce success. Your ability to communicate effectively and your knowledge of digital retail strategies will play a key role in building strong relationships with clients. If you're enthusiastic about e-commerce and have a talent for customer service, we'd love to hear from you!
Responsibilities
- Interact with clients in German to assess their digital store needs and propose customized solutions.
- Support clients throughout the setup and management of their digital storefronts for optimal performance.
- Offer training and ongoing assistance in utilizing digital retail tools and practices.
- Collaborate with internal teams to relay client feedback for service enhancement.
- Stay updated on e-commerce trends and provide clients with relevant insights.
- Document client interactions and resolutions to ensure continuous service improvement.
Requirements
- Fluency in German (both written and spoken) is essential; knowledge of English is a plus.
- Previous experience in digital retail, e-commerce, or related customer service roles is preferred.
- Strong communication and interpersonal skills.
- Ability to identify client needs and develop effective solutions.
- Good analytical skills for evaluating performance metrics and providing data-driven recommendations.
- Self-motivated and able to work both independently and collaboratively.
- Open to learning and adapting in the evolving digital landscape.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )