Patrique Mercier Recruitment is excited to present a fantastic opportunity for a German Speaking Hospitality Service Consultant! If you are passionate about the hospitality industry and excel at providing outstanding customer service, we would love to hear from you.
In this role, you will connect with German-speaking clients to deliver exceptional service, ensuring their needs are met and their experiences are delightful. Your strong communication skills and attention to detail will be essential in creating a warm and welcoming environment for our guests.
Join our dynamic team and contribute to building a remarkable hospitality experience!
Responsibilities
- Serve as the primary contact for German-speaking clients, addressing inquiries, reservations, and service requests
- Provide comprehensive information about our services, amenities, and local attractions
- Effectively resolve any issues or complaints to ensure guest satisfaction
- Maintain meticulous records of guest interactions and service requests
- Collaborate closely with team members to guarantee smooth service operations
- Collect guest feedback to enhance service quality and offerings
- Engage in continuous training and development to elevate your skills
Requirements
- Fluency in German and English; proficiency in additional languages is an asset
- Prior experience in hospitality or customer service is advantageous
- Excellent verbal and written communication skills
- Strong problem-solving skills and a guest-focused attitude
- Able to thrive in a fast-paced environment while maintaining composure
- Detail-oriented with a commitment to delivering top-notch service
- A collaborative team player with a positive demeanor
- Open to learning and adapting to the varied needs of guests
Benefits
- Private Health Insurance
- Work from home in Greece
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and free hotel for the first month )