Patrique Mercier Recruitment is excited to introduce a remarkable opportunity for a German Speaking Hospitality Service Consultant. In this essential role, you will be the primary contact for German-speaking clients seeking exceptional hospitality services. Your strong customer service skills and knowledge of the hospitality industry will help you craft personalized solutions that enhance the overall client experience. If you have a passion for hospitality and are fluent in German, we would love to hear from you!
Responsibilities
- Engage with clients in German to identify their specific needs and expectations regarding hospitality services.
- Provide expert advice and tailored solutions to meet client demands and enhance satisfaction.
- Assist clients in exploring various hospitality options and support their decision-making process.
- Handle inquiries and resolve any issues efficiently to ensure an excellent level of customer service.
- Collaborate with team members to continuously improve service quality in response to client feedback.
- Stay informed about the latest trends and advancements in the hospitality industry.
Requirements
- Fluency in German (both written and spoken) is essential; knowledge of English is beneficial.
- Strong grasp of hospitality service standards and best practices.
- Excellent communication and interpersonal skills.
- Prior experience in customer service or the hospitality industry is preferred.
- Strong problem-solving skills with a focus on the client experience.
- Able to work independently and effectively within a team environment.
- Willingness to learn and adapt to changing industry trends.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )