Mercier Consultancy Bulgaria is currently seeking talented individuals for various German-speaking positions within our organization. We are looking for candidates who are passionate about their work and eager to contribute to our team. The roles may include customer service representatives, sales consultants, support specialists, and other positions that require fluency in German. If you thrive in a dynamic environment and are excited about helping clients, this is the perfect opportunity for you!
Key Responsibilities
- Communicate effectively with German-speaking clients to address their needs and inquiries.
- Provide exceptional customer support and assistance across various services and products.
- Participate in sales initiatives and client engagement efforts, promoting our solutions.
- Collaborate with team members to ensure high-quality service delivery and client satisfaction.
- Document interactions and maintain records for reporting and process improvement.
- Stay informed about industry trends and best practices to provide informed advice and assistance.
Requirements
- Fluency in German and English, both written and verbal; additional languages are a plus.
- Experience in customer service, sales, or relevant fields is preferred.
- Strong communication and interpersonal skills, with a focus on client engagement.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite and familiarity with CRM systems is advantageous.
- Strong problem-solving skills and a positive, proactive attitude.
- Willingness to learn and adapt to new processes and technologies.
- Availability for flexible work hours if needed.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...