Patrique Mercier Recruitment is thrilled to present an opportunity for a German Speaking Live Chat Gaming Advisor. In this engaging role, you will connect with gamers in the German-speaking community through live chat, providing exceptional support and advice for their gaming needs. Your contributions will play a vital role in enhancing the gaming experience by answering inquiries, troubleshooting issues, and fostering a supportive gaming environment. If you are passionate about gaming and fluent in German, we would love to have you on our team!
Responsibilities
- Interact with German-speaking gamers through live chat, delivering prompt, friendly, and effective support.
- Assist with a variety of gaming-related inquiries, including account issues, gameplay mechanics, and technical support.
- Provide information about game updates, features, and community standards.
- Accurately log player interactions and feedback for continuous improvement.
- Collaborate with the gaming team to share player insights and enhance service experience.
- Encourage positive interactions among players and promote a respectful gaming community.
Requirements
- Fluency in German (both spoken and written) is required; knowledge of English is an advantage.
- Excellent communication skills and a strong enthusiasm for gaming.
- Prior experience in customer service or live chat support is preferred.
- Strong problem-solving skills and ability to address customer inquiries effectively.
- A deep passion for gaming and familiarity with popular games and platforms.
- Experience with live chat tools or customer support software is a plus.
- Willingness to work flexible hours, including evenings and weekends, to accommodate player needs.
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )