Mercier Consultancy is thrilled to provide an exciting opportunity for Greek Speaking Customer Service Representatives to join our dynamic team in Bulgaria, complete with a fully paid relocation package! In this essential role, you will offer outstanding support to our Greek-speaking clients, ensuring that their inquiries and issues are handled with professionalism and efficiency. Experience the rich culture, beautiful landscapes, and affordable living of Bulgaria while advancing your career in a vibrant environment. If you are enthusiastic about customer service and ready for a new adventure, we would love to hear from you!
Responsibilities
- Deliver high-quality customer service in Greek through various channels, including phone, email, and live chat.
- Assist customers with inquiries about products and services, providing knowledgeable and timely support.
- Resolve customer complaints and issues effectively, ensuring a satisfactory resolution.
- Document customer interactions clearly and contribute feedback for continuous service improvement.
- Collaborate with team members to enhance service delivery and address any challenges.
- Stay updated on company offerings and industry trends to provide informed assistance to customers.
- Participate in ongoing training programs to develop and refine your customer service skills.
Requirements
- Fluency in Greek and English is required, with strong written and verbal communication skills.
- Prior experience in customer service is advantageous, but a willingness to learn and excel is highly valued.
- Excellent problem-solving abilities and a strong commitment to customer satisfaction.
- Ability to manage multiple inquiries efficiently in a fast-paced environment.
- Basic computer proficiency and familiarity with customer service software are beneficial.
- Willingness to relocate to Bulgaria and adapt to a new cultural experience.
- Flexibility to work various shifts, including evenings and weekends, as needed.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...