Head of Laboratory Operations

• Unique opportunity for a proactive, solution-oriented leader to drive meaningful outcomes in our client’s lab environment.
• Join a doctor-owned and operated lab that is digitally accredited and on an exciting growth journey.
• Play a key role in building the business and prioritise innovative thinking that will set our client up for future success.
• Located in Macquarie Park, Full time permanent.

Our client’s company

Our client is a trusted partner in diagnostic care and is proud to be a digitally accredited pathology practice in Australia. Distinguishing itself from others, the practice remains unique as it is solely owned by specialist doctors. With a steadfast commitment to excellence, their core objective is to deliver cutting-edge, prompt, precise, accessible, and morally sound services. Throughout its impressive 25-year journey, the practice has consistently led the field in cancer diagnosis, virology, and parasitology, setting new standards for the industry.

They are pioneering advances in digital pathology and artificial intelligence, shaping a clearer future for patients, doctors and families.

Join their dedicated team of specialist pathologists, scientists, and innovators and continue their mission to deliver the best possible patient care.

The Opportunity

As Head of Laboratory Operations, you will manage the day-to-day operations and strategic direction of our client’s laboratory services. You will work closely with the CEO and Chief Scientific Officer , in identifying inefficiencies, driving innovation, and implementing plans that align with the organisation’s vision and goals.

A strong focus on collaboration and accountability is essential in this role. You’ll be expected to mentor and support a large, dedicated team of scientists, technical staff and team leaders. You will be helping them grow into effective, people-focused leaders who foster a positive and high-performing team culture.

Key requirements of this role include:

• Oversee daily laboratory operations, ensuring all processes are efficient, compliant, and aligned with quality and best practices.
• Manage laboratory resources, including personnel, rosters, equipment, and budgets, to ensure optimal performance.
• Ensure there are agreed measures set to track and drive the right operational outcomes (e.g. case turnaround time and cost per case metrics) and present clear, data-driven reports on departmental efficiency.
• Take decisive action when standards are not met—coaching Team Leaders through corrective steps and escalating issues when necessary
• Lead workforce planning initiatives, including recruitment, onboarding, succession, and development to build a resilient, future-ready team.
• Act as a strategic link between clinical and operational teams to ensure seamless, high-quality service delivery.
• Be a strong leader of change through the implementation of new technologies, methodologies, and testing procedures to improve service delivery.

Our Ideal Candidate

You are an inspiring leader who instinctively spots inefficiencies, has the ability to build rapport and relationships, is hungry to make an impact and is motivated by a growing business environment.

You don’t shy away from a challenge and can find solutions to problems that inhibit our client’s ability to achieve their short- and long-term objectives.

• Proven track record in driving operational improvements and leading strategic growth initiatives.
• Experience working in a Medical Laboratory environment is preferred
• Highly capable of leading cross-functional teams and managing multiple priorities.
• A natural brand ambassador – you are energised by opportunities to present externally, advocate for the practice and speak to the values and objectives of the business.
• Strong communication and interpersonal skills, with the ability to influence and collaborate across all levels.
• Skilled at conveying complex information clearly to diverse stakeholders.
• You have great judgement and possess a high level of commercial acumen.
• Strong and effective change and project management skills.
• Strong interest in automation and process improvement to drive increased quality and efficiency

Importantly, you are adaptable and open to change, with the ability to manage change effectively in a fast-paced, evolving industry.

How to Apply

This position is based in our client’s lab located in Macquarie Park, Sydney. Please ensure this location is desirable and accessible prior to applying.

You may apply using your LinkedIn profile; however, we would love to know more. Therefore, we welcome the inclusion of a CV and/or attached a cover letter. For further information, please contact Celine Drogat at cdrogat@partale.com.au

No agencies please.