Horticultural Training Specialist

Who we are:

Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period and now employs over 180 staff.

Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.

The opportunity:

We are seeking to recruit an experienced Horticultural Training Specialist who will be responsible for the training of our interior and exterior service technicians including assessing training needs for new starters, delivering plant induction programmes and ongoing plant training and development.

The role is a permanent Hybrid role based out of our beautiful HQ in Henham  (CM22 6AA), enjoying a rural location, where lunch is provided onsite daily and ample parking.  As well as on our client sites in and around central London. Working hours are 40 hours per week and can sometimes involve early starts from 6am to be on site with our technicians.

Key deliverables:

• To contribute to the assessment of candidates as part of the recruitment process, providing feedback on the technician baseline for all suitable candidates
• To deliver the plant induction for all new field service technicians
• To develop and deliver training as part of the Training Academy for field service
• To provide feedback to Service Managers on competence of the service technicians (based on ‘in the field’ coaching and support from the Training Specialist)
• To provide training, coaching and support as and when required to the field service teams and other departments as agreed

Requirements

What you will need:

We would welcome applications from the following with relevant experience in Horticulture, Horticultural training, landscaping, Training practices, Horticultural Managers

• Experience working as a field service technician to an excellent standard
• Experience of delivering excellent customer service 'in the field'
• Experience of coaching and mentoring other team members
• Experience delivering training programmes to team members would be desirable
• Excellent knowledge of interior plants and horticulture
• Excellent communication skills
• Excellent customer service skills
• Good organizational skills; able to multitask
• Excellent knowledge of using Mobile Nav as a technician
• Coaching and mentoring skills
• Able to train less experienced individuals on a one-to-one basis

Salary: £35-38k dependant on experience

At Planteria Group we live by our values which include Someone who lives the company values: Humble & Confident, Positive & Energetic, One TEAM', Relentless to Improve, Create WOW

If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you!

Planteria promotes equality of opportunity as part of our inclusive culture.

Benefits

• Competitive salary
• Quarterly company bonus and annual performance related bonus (post probation)
• BUPA Cash plan
• Pension
• 25 days holiday
• Lunch onsite
• Parking
• Personal development