HRIS Business Systems Analyst, Consulting Manager

About the Role

As a Recruiting Technology- Business Systems Analyst, you will make an impact by bridging Talent Acquisition and IT, driving the adoption and optimization of technology solutions that power our recruiting and HR processes. You will be a valued member of the Talent Acquisition Technology team and work collaboratively with HR, IT, and cross-functional stakeholders.

In this role, you will:

Business requirements and analysis:

· Partner with Recruiting teams to gather, analyze, and document business requirements for new features, enhancements, and system changes.

· Evaluate information from multiple sources, reconcile conflicts, and break down high-level information into detailed requirements.

· Recommend process improvements and innovative solutions to address business needs and enhance overall efficiency.

System implementation and maintenance:

· Manage the system development life cycle from design through implementation for small to medium-scale projects.

· Configure and troubleshoot system modules to ensure they meet business requirements and improve workflow.

· Support the implementation and maintenance of HR systems and applications software, including system upgrades, patches, and enhancements.

Testing and quality assurance:

· Coordinate and perform system testing, including writing and executing test cases.

· Facilitate user acceptance testing (UAT) and document results to ensure that all requirements are met.

Data management and reporting:

· Create and maintain standard and ad-hoc reports and dashboards using various business intelligence tools.

· Ensure data integrity and security by performing regular audits and validation checks.

· Troubleshoot data-related issues and develop solutions to maintain data accuracy.

Technical support and training:

· Provide day-to-day operational support and serve as a subject-matter expert for HR system issues.

· Provide end-user training and create supporting documentation, such as user guides and process maps.

· Provide escalation support, resolving complex issues by leveraging internal resources and external vendors as needed.

What you need to be considered

· Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.

· Proven experience as a Recruiting Technology Analyst or similar role, with hands-on expertise in supporting recruiting technology applications and systems.

· Strong knowledge of HR systems (HRIS) such as iCIMS, Workday, Taleo, Avature, SuccessFactors, or similar platforms.

· Demonstrated ability in requirements gathering, process mapping, and technical documentation.

· Work closely with cross-functional teams, including IT, payroll, and finance, to ensure seamless system integrations.

· Excellent verbal, written, and interpersonal communication skills, with a high level of integrity for handling confidential and sensitive employee data.

What will help you stand out

• Experience with system integrations involving payroll, finance, or other HR-related platforms.

• Familiarity with business intelligence tools for reporting and dashboard creation.

• Ability to recommend process improvements and innovative solutions to enhance efficiency.

• Experience providing end-user training and creating user documentation.

• Strong troubleshooting skills and the ability to resolve complex technical issues.

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter— help us see how you are the right person for this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring regular presence in a Client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.