Human Resources Manager

Mirage Marketing
Full-time
On-site

We’re looking for a capable and reliable HR Manager to take ownership of the day-to-day running of our HR function. This is a hands-on, operational role where you’ll be responsible for delivering a wide range of HR services across the employee lifecycle, while also managing a small team. You’ll ensure HR processes run smoothly and provide practical support and guidance to employees and managers across the business.

Key Responsibilities

  • Oversee and coordinate all HR operations, including recruitment, onboarding, employee records, contracts, and HR administration.
  • Manage and support a small team consisting of a HR Administrator, Recruiter, Office Assistant, and the Facilities Team, ensuring workloads are prioritised and day-to-day tasks are delivered effectively.
  • Act as the first point of contact for HR queries, offering support on everyday HR matters.
  • Work closely with our Talent Acquisition Partner to support end-to-end recruitment activity across multiple roles and locations.
  • Coordinate performance management processes, probation reviews, and ongoing employee feedback.
  • Support employee relations matters, including informal conflict resolution and performance concerns, escalating where necessary.
  • Ensure HR processes, documentation, and employee data are compliant with Maltese employment law and DIER regulations.
  • Maintain and update HR policies, the employee handbook, and internal procedures.
  • Support visa, work permit, and relocation processes for international employees.
  • Oversee office operations and facilities, working closely with the Office Assistant.

Requirements

  • Previous experience managing a small team within a HR or office environment is essential.
  • 3–5 years’ generalist HR experience, ideally in a fast-paced or international setting.
  • Solid understanding of core HR functions including recruitment, onboarding, employee relations, and HR compliance.
  • Familiarity with Maltese employment legislation and HR best practices.
  • Strong organisational skills and attention to detail.
  • Confident communicator who can build relationships across all levels of the business.
  • Comfortable working independently and managing multiple priorities at once.
  • Fluent in English (written and spoken).
  • CIPD qualification or similar is a plus, but not essential.

Benefits

  • A varied and hands-on HR role with real impact.
  • The opportunity to lead a small, supportive team.
  • Hybrid working in a collaborative and friendly environment.
  • Supportive work culture with room to grow.
  • Competitive salary and benefits package.