Icelandic Speaking Business Support Consultant

Patrique Mercier Recruitment By Krish
Full-time
On-site

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for an Icelandic Speaking Business Support Consultant. In this important role, you will provide exceptional support to our Icelandic-speaking clients, ensuring their inquiries and needs are addressed with professionalism and efficiency. If you have a passion for delivering top-notch customer service and excel in a dynamic environment, we invite you to apply!


Responsibilities

  • Deliver outstanding customer service to Icelandic-speaking clients through various communication channels including phone, email, and live chat.
  • Assist clients with inquiries related to our business operations and support services.
  • Proactively resolve client issues to enhance overall satisfaction.
  • Work closely with internal teams to ensure smooth business operations.
  • Accurately document customer interactions in our support system.
  • Identify areas for improvement in service delivery and suggest actionable solutions.

Requirements

  • Fluency in Icelandic (both spoken and written) is essential, along with a good command of English.
  • Strong communication and interpersonal skills.
  • Previous experience in business support or customer service is highly desirable.
  • Excellent problem-solving skills with a strong focus on customer satisfaction.
  • Able to work independently as well as collaboratively in a team environment.
  • Familiarity with CRM systems or customer support software is a plus.
  • A proactive and positive approach to assisting customers is essential.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )