Patrique Mercier Recruitment is thrilled to offer an exciting position for an Italian Speaking Hospitality Service Consultant. In this vital role, you will act as a liaison for Italian-speaking clients seeking outstanding hospitality services. Your expertise and dedication to customer service will play a crucial role in providing clients with personalized recommendations that elevate their hospitality experiences. If you are enthusiastic about the hospitality sector and possess fluency in Italian, we encourage you to apply!
Responsibilities
- Communicate effectively with clients in Italian to understand their specific hospitality service needs.
- Provide knowledgeable consultations and customized solutions that cater to client preferences.
- Assist clients in exploring available hospitality offerings and facilitate informed choices.
- Address inquiries and resolve issues promptly to ensure a high level of client satisfaction.
- Work collaboratively with team members to enhance service quality based on feedback received from clients.
- Keep abreast of industry trends and innovations in the hospitality sector.
Requirements
- Fluency in Italian (both written and spoken) is mandatory; knowledge of English is a plus.
- Solid understanding of hospitality service principles and best practices.
- Exceptional communication and relationship-building abilities.
- Previous experience in customer service or the hospitality industry is preferred.
- Highly developed problem-solving skills focused on enhancing the client experience.
- Able to work independently as well as collaboratively within a team.
- Open to continuous learning and adapting to industry changes.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )