Patrique Mercier Recruitment is excited to announce a fantastic opportunity for an Italian Speaking Software Implementation Specialist! If you possess a strong background in software implementation and a commitment to helping clients leverage technology effectively, this role could be your next career milestone.
In the position of Software Implementation Specialist, you will collaborate closely with clients to ensure the seamless integration of our software solutions into their existing systems. Your expertise will play a crucial role in guiding clients through the implementation process, delivering training, and providing ongoing support to optimize their software usage. Your ability to communicate in Italian will be key to developing strong relationships with our clients.
This role presents the opportunity to thrive in a fast-paced environment where your contributions are recognized and valued. If you are ready to embrace this rewarding challenge, we look forward to receiving your application!
Responsibilities
- Oversee the software implementation process for clients, ensuring their specific requirements are met.
- Engage with clients to identify their needs and tailor the software configuration to suit them.
- Conduct training sessions to help clients become proficient in using the software.
- Create and maintain comprehensive documentation of implementation processes and client interactions.
- Collaborate with the product development team to relay client feedback for software enhancements.
- Handle multiple implementation projects simultaneously while ensuring timely completion.
Requirements
- Fluency in Italian and English, both written and spoken.
- Demonstrable experience in software implementation or technical support roles.
- Strong grasp of software systems and technical terminology.
- Exceptional communication and interpersonal skills for effective client engagement.
- Analytical mindset with strong problem-solving capabilities.
- Detail-oriented with excellent organizational and time-management abilities.
- Ability to work autonomously as well as collaboratively in a team setting.
- Familiarity with project management software is a plus.
- Willingness to travel to client locations as necessary.
- Positive demeanor focused on client satisfaction and success.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )