We are seeking a proactive, organized Virtual Assistant with excellent communication skills to support our team with administrative and operational tasks. This role demands strong multitasking abilities, flexibility with new technologies, and a commitment to delivering first-rate assistance to customers and colleagues.
Key Responsibilities
- Answer phone calls and respond to emails in a timely and professional manner.
- Schedule appointments and meetings with clients.
- Issue invoices to clients using specified systems.
- Manage incoming and outgoing customer communications (emails and phone calls).
- Make travel arrangements when required.
- Prepare presentations according to specific instructions.
- Create social media posts and social media events.
- Maintain and manage the company's CRM.
- Perform basic edits on websites.
Requirements
- Excellent verbal and written communication skills in English.
- Fully computer literate with advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Up-to-date familiarity with workplace technologies, including online calendars and screen sharing tools.
- Working knowledge of spreadsheet and word processing programs.
- Strong multitasking and time management skills to handle multiple priorities efficiently.
- Ability to work independently with minimal supervision and meet deadlines.
- Must have a personal computer and a reliable internet connection.
- Familiarity with social media platforms (Facebook, LinkedIn, Instagram) for creating posts and events.
- Proficiency with cloud-based platforms like Google Docs, Skype, and remote team messaging apps (Slack, Microsoft Teams).
- Skilled in data entry and data management tasks.
- Ability to thrive in a fast-paced and dynamic environment.
Soft Skills
- Ability to adapt quickly and move fast in a rapidly changing work environment.
- Highly caring and empathetic attitude, reflecting the company’s commitment to outstanding client and member care.
- Strong sense of ownership and accountability for delivering quality results.
- Proactive mindset with the ability to anticipate needs and solve problems without constant guidance.
- Detail-oriented, well-organized, and resilient when managing multiple demands.
Schedule: Monday through Friday 9:00-2:00 (GMT -5-00) Eastern Time
Benefits
- Competitive pay in US Dollars.
- You'll get to work with some amazing, respected business professionals.
- We really value and encourage input from our team members.
- We offer different payment methods (Zelle, Face Bank, Binance)
- You'll get paid every two weeks
- Birthday and work anniversary celebrations.
- Alliances with many brands grant extra benefits to freelancers.
- Weekly recreation dynamics that foster a healthy work environment.
📌 Before You Apply, Please Read:
At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:
⏰ These are professional roles with set schedules defined by the client.
Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.
🤝 You will be part of the client’s team.
You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.
📈 KPIs and goals matter.
Your performance will be measured to ensure alignment with client expectations and project objectives.
🧑🏫 Training may be required.
You might need to complete training to fully understand your role, tools, and client processes.
🎯 Commitment and responsibility are essential.
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.
🚀 Ready to grow your career with us?
Apply only if you are ready to commit, learn, and take ownership of your role.