We are seeking a results-driven Key Account Supervisor to manage and grow relationships with major clients and retail partners in the FMCG or non-food industry, based in Manila. This role is responsible for achieving sales targets, executing promotional plans, and ensuring excellent service to key accounts. The ideal candidate will lead a team and work closely with internal departments to support account needs and drive business performance.
Key Responsibilities:
- Manage day-to-day operations and performance of assigned key accounts (e.g., supermarkets, drugstores, retail chains).
- Lead a team of account specialists or merchandisers in executing trade plans and promotions.
- Build strong client relationships to ensure customer satisfaction and long-term partnerships.
- Monitor account performance, analyze sales reports, and develop action plans to meet targets.
- Coordinate with sales, marketing, logistics, and finance teams to ensure timely delivery, billing, and execution of programs.
- Resolve client issues efficiently and professionally.
Requirements
- Bachelor’s degree in Business, Marketing, or related field.
- At least 2–4 years of experience in key account management or sales supervision (preferably in FMCG or retail).
- Strong leadership, negotiation, and client servicing skills.
- Proficient in MS Office; knowledge in sales or ERP systems is a plus.
- Willing to travel or be field-based when needed.