KYC Agent / Account Admin

Life at Ajaib

Here at Ajaib, we address ourselves as Magicians because making magic happen is our specialty! Ajaib is committed to creating an inclusive environment where all Magicians are valued for their contributions, opinions, and skills. Through our 3DNAs, we implement Everyone is an Owner to strengthen our core value in developing as a team, Growth Mindset to never stop learning, and A Will to Win to have courage in being excellent in everything we do!

We are seeking detail-oriented and organized KYC Agents and Account Admins to join our team. These roles are crucial in ensuring a smooth account opening process and maintaining compliance with regulatory requirements. You will work closely with internal teams to verify and review customer data, ensuring accuracy and validity at every step.

Responsibilities

• Conduct Know Your Customer (KYC) procedures for account opening.
• Verify and authenticate customer identity documents and information.
• Ensure compliance with regulatory requirements for customer onboarding.
• Review and assess customer risk profiles based on KYC information.
• Maintain accurate and up-to-date records of customer information and KYC documents.
• Provide support and guidance to customers on KYC related matters.

Requirements

• Prior experience in KYC or account opening roles, preferably in the financial services industry.
• Bachelor's degree in Finance, Business Administration, or a related field.
• Attention to detail and ability to analyze complex information.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team-oriented environment.
• Willing to work contract-based (3 months)