Legal Billing Assistant Manager

The Law Office of Bryan Fagan
Full-time
On-site

The Legal Billing Manager is responsible for overseeing all aspects of the firm's billing operations, ensuring accuracy, efficiency, and compliance with client agreements and firm policies. This role requires a strong understanding of legal billing practices, excellent leadership skills, and a commitment to maintaining high standards of client service. The Legal Billing Manager will lead a team of billing professionals, implement best practices, and leverage technology to optimize billing processes.

Key Responsibilities

  • Management and Leadership
  • Lead, mentor, and develop a team of billing specialists and clerks.
  • Conduct performance reviews, provide constructive feedback, and identify training needs.
  • Delegate tasks effectively and ensure equitable workload distribution.
  • Foster a collaborative and productive work environment.

Billing Operations

  • Oversee the entire billing lifecycle, from time entry review to invoice generation and distribution.
  • Ensure accurate and timely preparation of client invoices, adhering to client-specific billing guidelines and firm policies.
  • Review and approve complex invoices, ensuring all necessary documentation is attached.
  • Manage e-billing processes, including setting up new e-billing vendors, troubleshooting rejections, and monitoring e-billing portals.
  • Collaborate with attorneys and practice groups to resolve billing discrepancies and address client inquiries.
  • Monitor unbilled time and disbursements, actively working to minimize aged WIP.
  • Implement and enforce firm-wide billing policies and procedures.

Financial Reporting and Analysis

  • Generate and analyze various billing reports, including WIP, accounts receivable, realization, and productivity reports.
  • Provide insights and recommendations to firm leadership regarding billing trends and financial performance.
  • Assist in the development of billing forecasts and budgets.

Process Improvement and Technology

  • Identify opportunities for process automation and efficiency enhancements within the billing department.
  • Evaluate and implement new billing software or system upgrades.
  • Develop and update training materials for billing staff and attorneys on billing systems and procedures.
  • Ensure compliance with all relevant financial regulations and industry standards.

Client Relations

Act as a primary point of contact for complex client billing inquiries and issues.

Build and maintain strong relationships with internal and external stakeholders.

Ensure a high level of client satisfaction through accurate and responsive billing services.

Requirements

Qualifications Education and Experience

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Minimum of 7-10 years of progressive experience in legal billing, with at least 3-5 years in a management or supervisory role.
  • In-depth knowledge of legal billing software e-billing platforms such as Clio, Law Pay, etc.

Skills and Competencies

  • Strong analytical and problem-solving skills.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • High level of accuracy and attention to detail.
  • Proficiency in Google and or Microsoft Office Suite, particularly Excel.
  • Demonstrated ability to implement and manage change.
  • Strong understanding of accounting principles related to billing and accounts receivable.

Working Conditions

  • Typically an office environment, with occasional need for extended hours during peak billing cycles.
  • May involve sitting for long periods and extensive computer use.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • 40-hour work week
  • Weekends as needed