Mobile Device Tester Engineer

Core Responsibilities • Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories • Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools. • Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level • Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing • Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope. • Manage activation and deactivation of the test samples • Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents. • Update issues tracking and management tools to ensure all the information is current and properly shared. • Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue. • Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction. • Deploy new test tools as required. • Knowledge in JIRA and Confluence. • Understanding of LTE and 5G RF and Core technologies. • Must be able to communicate effectively and convincingly with all areas of the company – technical and non-technical - as well as with external parties. • Collaborate with project stakeholders and internal Development and E2E teams. • Self-Starter and must be able to work independently with minimal supervision