Mercier Consultancy Europe is actively seeking a Nederlandstalige Klantenservice Medewerker to join our team with paid relocation to Greece! In this exciting role, you will be the first point of contact for our Dutch-speaking customers, providing exceptional service and support. Your expertise will help enhance customer satisfaction and loyalty while working in a vibrant and culturally rich environment. If you are looking for an opportunity to grow your career in a beautiful location, we would love to hear from you!
Responsibilities
- Be the primary contact for Dutch-speaking customers, addressing inquiries and providing support via phone, email, and chat.
- Assist customers with product information, order processing, and troubleshooting issues.
- Document customer interactions and maintain accurate records of inquiries and resolutions.
- Provide feedback to management on customer trends and potential improvements.
- Work collaboratively with team members to enhance service delivery and resolve customer issues efficiently.
- Stay updated on company products, services, and policies to ensure accurate information is provided to customers.
- Contribute to a positive and proactive team environment.
Requirements
- Fluent in Dutch (Nederlands) and English, with excellent verbal and written communication skills.
- Previous experience in customer service or support roles is an advantage.
- Strong problem-solving abilities and the capacity to work effectively under pressure.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team in a dynamic environment.
- Willingness to relocate to Greece and adapt to a new culture and work environment.
- Flexibility to work various shifts, including evenings and weekends as needed.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...