Network Analyst-Tech Infrastructure

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience?

It means you play a part in building a better world. You contribute to a winning culture—a spirit of accountability—that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.

Job Summary:

This position is part of Caterpillars Network Analytics Support Team. As part of the Network Analytics team, you will work both independently and collaboratively on complex issues and projects that span multiple infrastructure components or applications. You will develop your professional network and leadership skills, assisting in the creation and support of IT Solutions that enable Caterpillar success. Further, you will contribute real value by developing, integrating, and/or supporting in-house and purchased applications or infrastructure solutions in order to solve complex business problems.

What You Will Do:

•Utilizing established network analysis systems tools and processes, including ScienceLogic, ThousandEyes, Gigamon, Wireshark, Broadcom NFA, Grafana, API, SQL, Shell, and Python.
•Creating and delivering data-driven analyses / reports, test plans and execution to many different customers, including applications and infrastructure, Caterpillar business units, Caterpillar dealers and suppliers.
•Assisting Network planners when needed to help interpret capacity and performance data and reports for their capacity planning needs.
•Enhancing existing systems by understanding use cases or requirements, identifying areas for modification and improvement, and executing the enhancements.
•Working with vendors on the integration of purchased application(s) and/or infrastructure.
•Providing assessments of response times and network traffic for new application deployments and releases / upgrades.
•Providing deeper analysis of application / network response times for issues and proactive improvements.
•Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions.
•Participating in integrated testing and user acceptance of application or infrastructure components.
•Designing and implementing processes, or process improvements, to aid in development and support.
•Responding to incidents assisting with analysis to improve MTTR.
•Investigating the network paths.
•Setting up network traces and analyzing packet captures.

What You Have:

•Bachelor's Degree or relevant certifications.
•Two to five years of progressively responsible IT job-related experiences.
•Two years of experience in network administration, systems and/or application administration on Linux or Windows platforms.

•2-3 years of development experience with Python, API, SQL, or Shell.
•Some experience working with Enterprise analytics and monitoring solutions (ScienceLogic, ThousandEyes, PowerBI, AWS S3, Snowflake, syslog, or network flow logs) and integrating data into these tools with outside sources.
•Experience with cloud technologies via AWS or Azure.
•Experience working with Cisco networking technologies.

Core Technical Skills
•Operating Systems: Linux, Windows
•Cloud: Basic understanding of AWS, Azure or GCP services
•Packet & Traffic Analysis: Wireshark, TCPDump, or NetFlow analysis
•Scripting & Automation: Python, PowerShell, Bash, or Windows Batch

Networking Experience:
• Protocols: TCP/IP, DNS, DHCP, BGP, or OSPF
• Hardware: Cisco (switches, routers), HPE SD-WAN, or Check Point firewalls
• Network Monitoring Tools: ScienceLogic, ThousandEyes, Grafana or similar

Troubleshooting Skills
•Root Cause Analysis & Fault Domain Isolation
•Strong Troubleshooting Mindset & Curiosity
•Application Support Knowledge: Web, App, DB tiers and their interactions
•Performance Monitoring & Log Analysis

Analytics Skills
•Data Analysis for Network Metrics: Ability to interpret KPIs, latency, throughput
•Capacity Planning & Trend Analysis
•Automation for Diagnostics & Reporting

Soft Skills
•Communication & Collaboration: Ability to work with cross-functional teams during critical incidents
•Documentation & Knowledge Sharing
•Adaptability in High-Pressure Environments

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Additional Info:

• The ideal location for this role is East Peoria-IL.

• This position requires the employee to work a 5-day-a-week schedule in the office.

• This position may require 5% travel.

About Caterpillar -

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

$95,640.00 - $155,400.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

September 22, 2025 - September 30, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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