Cross Border Talents
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Nordics Content Moderation of Social Media

Cross Border Talents
Full-time
On-site
Porto District
Customer Service

Well known social media looking for candidates to deal with their posted content in different ways.


  • You will be a central point of moderation of reports related to abuse and harassment between Virtual Reality users
  • You are putting together solutions while having the protocols, procedures and instructions as a starting point
  • You are able to manage all different types of reports generated by users
  • From the beginning, you will take an active role in providing excellent and proactive moderation skills regarding the users behaviors and the Virtual Reality world rules
  • Attendance and availability within standards (schedules rotations)
  • Participate in “roundtable” sessions to provide an open discussion about upcoming trends and provide input/feedback to Support team to clarify trends or actions needed
  • Expertise on all policies whilst ensuring compliance on all client workflows, being exposed to egregious content, political speech, hate speech, cultural discussions
  • High level of capacity to keep up with client updates regarding workflows/policies (“fast learner”)

Requirements

  • Fluency (C1+) in one Nordic language (Icelandic or Norwegian or Danish or Swedish) + English (B2)
  • Available to work in shifts
  • High level of resilience to sensitive content
  • High school diploma or higher

Benefits

  • competitive salaries
  • Wellness sessions
  • Career Progression
  • Permanent Contract
  • Meal allowance
  • International and Multilingual environment
  • And much more!