Onboarding Manager - Digitalisierung in der Pflege (m/f/d)
voize🎤 Why voize? Because we’re more than just a job!
At voize, we are revolutionizing the care industry with AI: Care workers simply speak their documentation into their smartphone, and our AI automatically generates the correct entries. This saves each care professional an average of 39 minutes per day, improves documentation quality, and makes their workday significantly more efficient and enjoyable.
voize is Y Combinator-funded, already used in over 1000 senior care facilities, and has grown 100% in the last 90 days. Our customers save over 3.5 million hours annually—time that is spent on people instead of paperwork.
But this is just the beginning. With our proprietary voize AI, we are not only transforming the healthcare industry, but also have the potential to create value across multiple industries—from healthcare to inspections.
As a dynamic team, we combine cutting-edge technology with social impact.
đź’ˇ Your Mission: Drive product activation through training
As an Onboarding Manager - Digitalisierung in der Pflege, you’ll be responsible for delivering dynamic and engaging training sessions, both online and onsite, to ensure caregivers understand how to maximize the value of voize’s AI-powered solution. You will inspire and empower groups of 10-15 caregivers to embrace technology and enhance their documentation workflow, all while leveraging your caregiving experience.
🚀 Your Daily Business – No two days are alike
Deliver impactful training: Facilitate both online and onsite training sessions for caregivers, ensuring they understand the product and feel confident using it.
Lead Train the Trainer sessions: Empower voize coaches and senior users at our client locations to lead their own training groups.
Monitor adoption: Track user progress and identify areas of low engagement, adjusting training content and strategies as needed to drive adoption.
Provide real-time support: Address user challenges, answer questions, and collaborate with support teams to resolve issues effectively.
Continuous improvement: Collect feedback from training sessions, refine training materials, and improve onboarding processes to enhance future sessions.
Onsite visits: Conduct visits to customers with low adoption to re-engage and provide tailored support in person.
🤝 Your Skillset – What you bring to the table
Proven experience in introducing and implementing digitalisation in the care industry or other relevant industries (stationary, ambulant, or Eingliederungshilfe), with a solid understanding of caregiving and documentation processes.
Strong communication skills: You are able to present information clearly and empathetically, making complex topics accessible to non-technical users.
Passion for training and coaching: Experience in delivering training sessions or mentoring others, ideally in a healthcare or caregiving context.
Technical affinity: Comfort with technology and learning new software quickly, with the ability to teach others to use it effectively.
Fluent in German (C2) with good command of English.
Willingness to travel 2-3 times per week to onboard customers (based in Berlin, Munich, Cologne, or Frankfurt preferred).
🎯 Our Success Mindset – How we work at voize
Empathetic communicator: You engage with others with understanding and patience, making them feel supported throughout the learning process.
Adaptable and proactive: You can quickly assess situations and adapt training approaches as needed to meet diverse user needs.
Problem solver: You identify barriers to adoption and collaborate with support teams to find solutions that help users succeed.
Customer-centric: You are always looking for ways to improve the user experience and ensure that customers are getting the most value from the product.
🌱 Growing together – what you can expect at voize
We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
Become a co-creator of our success with stock options
Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible
You decide when you work best, that means flexible working hours and a good hybrid set-up.
✨ Ready to talk? Apply now! 🚀
We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!