Onboarding Manager - Training Expert (m/f/d)

🎤 Why voize? Because we’re more than just a job!

At voize, we are revolutionizing the care industry with AI: Care workers simply speak their documentation into their smartphone, and our AI automatically generates the correct entries. This saves each care professional an average of 39 minutes per day, improves documentation quality, and makes their workday significantly more efficient and enjoyable.

voize is Y Combinator-funded, already used in over 1000 senior care facilities, and has grown 100% in the last 90 days. Our customers save over 3.5 million hours annually—time that is spent on people instead of paperwork.

But this is just the beginning. With our proprietary voize AI, we are not only transforming the healthcare industry, but also have the potential to create value across multiple industries—from healthcare to inspections.

As a dynamic team, we combine cutting-edge technology with social impact.

💡 Your Mission: Drive product activation through transformative training

As an Onboarding Manager - Training Expert, you will be responsible for delivering impactful training sessions, both online and onsite, to ensure users understand how to maximize the value of voize’s AI-powered solution. You will motivate and engage groups of 10-15 caregivers (power users & voize coaches), empowering them to embrace the technology and improve their documentation workflow.

🚀 Your Daily Business – No two days are alike

• Train the Trainer: Lead online and onsite sessions, empowering voize coaches at our clients to deliver effective training to larger groups.

• Deliver dynamic training: Facilitate engaging and motivating training sessions for caregivers to activate the product quickly.

• Collaborate with cross-functional teams: Work closely with Support, Product, and Customer Success teams to solve onboarding challenges and provide real-time feedback.

• Monitor training effectiveness: Track user adoption and revisit training for groups with low engagement.

• Create and optimize training materials: Continuously update and improve training content based on feedback and onboarding friction.

• Onsite visits: Conduct visits for low adoption cases to re-engage users and support them on-site.

🤝 Your Skillset – What you bring to the table

• Proven experience in Train the Trainer programs, particularly with large groups

• Strong communication and presentation skills, able to engage and motivate users

• Experience in training professionals, ideally in the healthcare or caregiving sector

• Passion for technology adoption and empowering others to embrace change

• Fluent in German (C2), with good knowledge of English

• Willingness to travel 2–3 times a week to our customers - ideally you are based in Berlin, Munich, Cologne, or Frankfurt, as long as you are flexible to travel

🎯 Our Success Mindset – How we work at voize

• Proactive problem solver: You anticipate challenges and surface solutions early.

• Fast-paced learner: You thrive in dynamic environments and adapt quickly.

• Ownership mentality: You take full accountability for customer outcomes.

• Collaborative spirit: You partner across teams to drive collective impact.

🌱 Growing together – what you can expect at voize

• We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care

• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany

• Become a co-creator of our success with stock options

• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible

• You decide when you work best, that means flexible working hours and a good hybrid set-up.

✨ Ready to talk? Apply now! 🚀

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!