Operations Excellence Analyst

Dialectica
Full-time
On-site

About Dialectica

Dialectica is at the forefront of connecting investors and businesses with hard-to-find expert knowledge, empowering better decision making for our clients. We are embarking on an ambitious project that can redefine the access to unique, proprietary insights that sit in the minds of millions of knowledge workers around the globe. 

Our team of +1,400 professionals in 6 offices spanning 3 continents, works with top-tier investment funds, management consulting firms, and Fortune 500 companies around the globe. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row.

About the team

As the Operations Excellence Analyst, you'll drive continuous improvement initiatives, leveraging analytics to optimize performance. Your expertise will be crucial in implementing robust management systems that enhance efficiency across the organization. You'll collaborate with cross-functional teams to streamline processes and foster a culture of innovation. If you're passionate about driving operational excellence through data-driven strategies and thrive on implementing transformational change, this role is for you. Join us to revolutionize our operations and shape the future of our organization.

What you will do 

Lead Operational Management Systems

  • Design and implement structured systems (reporting, meetings, forcing mechanisms, feedback loops, etc) to facilitate alignment, accountability and problem-solving among operational teams.
  • Followup on execution of management system, ensuring continuous improvement of operational execution
  • Keep the system evolving to react to a changing environment.

Own Operational Analytics

  • Establish and maintain analytical frameworks to track and analyze key operational metrics, providing actionable insights to inform decision-making and drive performance improvements.
  • Spearhead initiatives to upskill operational teams in data analysis techniques, fostering a culture of analytical thinking and empowering employees to leverage data effectively in their roles.
  • Collaborate with other analytical teams throughout the organization to share best practices, leverage expertise, and ensure alignment in data analysis methodologies and insights.

Drive change in the organization

  • Champion a culture of continuous improvement by leading change initiatives that align with strategic objectives and enhance operational effectiveness.
  • Promote the adoption of data-driven decision making and process automation.

What we are looking for 

  • Bachelor’s degree or higher in business management, economics, engineering or equivalent
  • 2+ years experience in Operations Roles (Operations Strategy, Analytics or similar). Ideal profile has had experience in a high paced startup environment.
  • Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
  • Advanced Spreadsheet skills (mastery of advanced formulas, automation of reports and data manipulation techniques)
  • SQL Proficiency (data querying, manipulation, and analysis)
  • Project and/or Change Management is a plus
  • Proficient in English

What you will get

  • Competitive base salary with additional performance incentives.
  • Coverage under the company’s collective health insurance plan.
  • Hybrid work model & extra personal/flex days and paid volunteer days a year for your favourite cause.
  • Company-sponsored team-bonding events.
  • Weekly health & wellness activities, gym discounts, healthy breakfast, snacks and beverages.
  • Entrepreneurial culture and amazing coworkers!
  • Opportunities to develop new skills and progress your career in a highly multicultural team within a global organization.