Operations Manager

Help bring AI agents to companies worldwide. 

Over the next decade, autonomous agents will redefine how we work.

Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic. 

Our product works today and at scale, across industries, regions, and limitless use cases.

As the 3rd fastest-growing B2B AI start-up worldwide, we’re at the forefront of the AI revolution, providing the most widely-used platform for sophisticated AI agents. 

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.

If you want to build foundational technology for one of the most meaningful platform shifts in software, we’re looking for top talent to join us.

Key Highlights:

• Over 1 million AI agents and chatbots deployed
• 700,000+ platform users
• Trusted by 35% of Fortune 500 companies
• 7 years of expertise in AI solutions
  

About the Role

We’re growing fast and need someone to help keep the wheels running. If you’re organized, curious, and like making things run better for everyone, keep reading!

You’ll work at the intersection of people, facilities, and operations. You will become a go-to person across the team, owning the day-to-day operations of our office and supporting the overall team experience, helping us build a safe, welcoming, and efficient place to work.

You will be reporting to the Senior Operations Manager. We’re open to early-career candidates and recent grads who are eager to learn and ready to take ownership.

Responsibilities

Office Operations & Vendor Management

• Own the day-to-day office operations, keeping the space clean, stocked, functional and safe.
• Manage relationships with vendors, delivery services, and building managers.
• Ensure compliance of our space with health and safety standards.

Infrastructure & Security Systems

• Help define the practical needs of the office.
• Lead the set up and maintenance of our physical systems

Equipment & Inventory Management

• Create and maintain an inventory of company equipment.
• Track distribution of laptops, monitors, and other assets across teams.
• Manage orders, upgrades, replacements, and repairs for office and employee equipment.

People Operations & Culture Building

• Welcome and onboard new employees, set up their workstations, guide them through initial trainings, and ensure they feel at home.
• Help maintain internal resources like onboarding checklists, workspace guides, and how-to docs.
• Be the go-to person for questions about using benefits, vacation policies, expense reimbursements, etc.
• Manage access to software and systems and update permissions when needed.
• Support team engagement through celebrations and events.

Requirements

• Pro-active, solutions-oriented, and always ready to jump in to support others.
• Comfortable owning logistics and systems.
• Fluent in both French and English.
• Curious, organized, and eager to learn how things work and improve them.
• Comfortable researching new tools, systems or regulations on your own when needed, and translating them into action.
• Love variety in your day and thrive in a fast-paced, ever-changing environment.
  

About Botpress

Botpress recently raised its $25 million Series B funding. As a fast-growing start-up, we run a lean and innovative ship that leans on AI for maximum business impact. At Botpress, everyone is an owner, bringing their unique perspective and talents. 

Our teams are talented and passionate. We intentionally hire individuals who are eager, passionate, talented, and hungry to learn and grow throughout their career.

We operate fully in-office, with a culture that values both technical rigor and shared ambition.

You'll be on a team that's not just adapting to the AI revolution, but leading it. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation.

Benefits

• Work at one of Canada’s fastest-growing AI start-ups
• Work with a talented and passionate team
• 4 weeks of vacation
• Paid sick and parental leave
• Comprehensive health, dental, vision, travel, and life insurance
• Funding for education and skills improvement
• Fully-stocked fridge and cupboard – we take snacks seriously 
• Your own desk – no ‘hot-desk’-style sign-up systems
• A vibrant office community, including weekly socials