At Utilities One, we don’t just build infrastructure — we build the foundation for tomorrow’s connectivity. As a leader in utility and fiber engineering, we pride ourselves on delivering high-performance projects that empower communities across the U.S. We’re seeking an experienced Operations Manager – Engineering to lead our engineering execution, drive operational excellence, and align team efforts with strategic goals.
Responsibilities:
- Oversee day-to-day production operations across multiple markets, managing Project Managers, Team Leads, and Engineering Coordinators to ensure timely, high-quality design deliverables;
- Lead capacity planning, task prioritization, and escalation handling to keep projects on track;
- Facilitate operational stand-ups, enforce delivery deadlines, and track KPIs like design throughput, permitting readiness, and quality assurance compliance;
- Identify process bottlenecks and champion continuous improvement, automation, and workflow standardization;
- Collaborate closely with GIS, Permitting, QA, Fielding, and Offshore Teams to maintain alignment and resolve challenges;
- Support onboarding, training, and development of new engineering staff and vendors;
- Monitor software tools usage (Smartsheet, Vetro, IQGeo, AutoCAD, ArcGIS) to ensure consistent tracking, reporting, and handoffs;
- Prepare performance reports and provide insights to the Director of Engineering and executive leadership;
- Represent engineering delivery in cross-functional meetings with PMO, Construction, and Business Development teams.
Requirements
- 5–8 years of experience in telecom, utility, or infrastructure engineering operations;
- Minimum 2 years managing engineering projects or production teams;
- Deep understanding of OSP design lifecycle, permitting processes, QA/QC, and design-to-build workflows;
- Proficient in Smartsheet, Excel, Vetro, IQGeo, Google Earth, AutoCAD, and/or ArcGIS;
- Strong organizational, time management, and delegation skills;
- Familiarity with engineering KPIs such as cycle time, backlog health, throughput, and revision rate;
- Effective leadership skills, including meeting facilitation, deadline management, conflict resolution, and team motivation.
Preferred Qualifications:
- Experience coordinating with offshore engineering teams or international vendors;
- Background in process improvement, automation, or SOP development;
- Knowledge of grant-funded projects (e.g., BEAD, RDOF) and telecom client standards;
- Experience leading training programs or internal team development initiatives.
Benefits
- Competitive compensation with weekly pay;
- Remote flexibility with occasional travel for team and client collaboration;
- Clear career growth path toward Director-level roles;
- Opportunity to work on national telecom projects with enterprise clients;
- Supportive, collaborative culture focused on execution and engineering excellence.