Packaging Engineer

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.

Function Description

The primary responsibility of this role is to lead and execute New Product Introduction (NPI) projects aligned with the Customer Ready Packaging (CRP) strategy within the Aftermarket organization. The Packaging Engineer will be instrumental in developing, implementing, and expanding packaging capabilities across the EAME Aftermarket supply base.

This position requires close collaboration with internal and external stakeholders, including Suppliers, Procurement, Operations, and Global Parts Packaging teams, to ensure seamless integration of CRP solutions into existing supply chain processes.

In addition to CRP-related initiatives, the role supports ad-hoc packaging projects with both global and regional scope, focusing on improvements in safety, cost efficiency, and supply chain velocity. The Packaging Engineer is also expected to proactively identify opportunities to enhance part packaging and related processes.

A key aspect of the role includes validating packaging solutions and supporting packaging inspections conducted at the Grimbergen facility.

Job Duties/Responsibilities may include, but are not limited to:

• NPI lead on EAME supply base

• Lead and/or support Global/Regional Packaging initiatives

• Provide clear directions on Packaging related questions to the supply base

• Validate packaging solutions

• Identify and implement packaging optimization opportunities to improve Safety, Quality and/or Velocity

• Execute Supplier Packaging Quality Audits

• Host meetings, visit the supply base

• Develop and maintain packaging standards

• Overseeing the quality of packaging materials and processes

Requirements:

• Strong analytical and problem-solving skills

• Self-motivated and able to work independently

• Excellent interpersonal, teamwork, organization and communication skills

• Preferably project management experience

• Technically skilled, hands-on mentality

• Ability to interpret technical drawings or willingness to learn

• Affinity for packaging and willingness to develop packaging knowledge

• Affinity with Operational inbound processes or willingness to learn these

• Affinity with the Aftermarket supply base

• Preferable minimum a bachelor's degree

Skills Descriptors:

Service Excellence

Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Level Working Knowledge:

• Provides a quality of service that customers describe as excellent.

• Resolves common customer problems.

• Responds to unexpected customer requests with a sense of urgency and positive action.

• Provides direct service to internal or external customers. • Documents customer complaints in a timely manner.

Effective Communications

Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Makes oral presentations and writes reports needed for own work.

• Avoids technical jargon when inappropriate.

• Looks for and considers non-verbal cues from individuals and groups.

Technical Excellence

Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

Level Working Knowledge:

• Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues.

• Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components.

• Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services.

• Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence.

• Helps others solve technical or procedural problems or issues.

Posting Dates:

September 16, 2025 - September 29, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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