About the role
As a PeopleSoft Consultant, you will make an impact by supporting and improving critical financial applications within a dynamic technology project. You will be a valued member of the EPS team, responsible for incident management, root cause analysis, and system enhancements. Your technical expertise and problem-solving skills will ensure the smooth operation of PeopleSoft systems and contribute to the success of corporate operations.
In this role, you will:
- Provide Level 2 support for application issues, diagnose root causes, and implement resolutions.
- Coordinate Level 3 support with resolver groups such as software engineers.
Collaborate with service managers to deliver technical support and troubleshoot incidents.
- Monitor system performance and proactively detect bugs, misconfigurations, and bottlenecks.
- Support quality assurance testing for new applications to ensure functionality and usability.
Conduct root cause analyses for recurring issues and implement long-term fixes.
Generate reports and dashboards for applications and vendors for management review.
Work model
This is a 100% remote position based in Bogotá, Colombia. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
These will help you stand out
- Experience gathering business requirements and tracking project progress.
- Ability to create and maintain technical documentation and training materials.
- Familiarity with corporate systems and vendor management.
- Experience in cross-functional collaboration and stakeholder engagement.
Benefits
- A career in one of the largest and fastest growing IT services providers worldwide.
- Ongoing support and funding with training and development plans.
- Opportunity to work for leading global companies.
- Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
- A highly competitive salary and great benefits, such as Allianz for you and your primary family group, annual bonus, and many other benefits that we are going to share during the selection process.