Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a Policy, Legal, Regulatory environment, Content review, Trust and Safety, Technology industry, or related field.
- Experience with data analysis, data tools (e.g., SQL), operations, or trend identification.
- Experience with the history, local politics, current events, culture or context of Americas and Eurasia countries (Russia, Ukraine, etc).
Preferred qualifications:
- Experience in technology industry business areas, such as operations, data analysis, and internet/online media.
- Experience using data to provide solutions and recommendations.
- Experience working with spreadsheets to analyze data, interpreting large datasets (SQL), as well as working with data visualization tools (e.g., Dashboards).
- Knowledge of the technology sector, its trends, and key policy issues affecting the internet (e.g., intellectual property, free expression, online safety).
Excellent problem-solving and critical thinking skills with attention to detail in a fluid environment.
- Ability to communicate in Russian or Portuguese to translate legal requests and interpret flagged content.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As a Policy Specialist, you will be a thought leader on regional content moderation issues, and create policies that balance compliance with local law, user expression, and public interest. You will manage content operations to ensure timeliness and quality. Working with cross-functional stakeholders, you will develop policies for new content moderation legislation (e.g., copyright issues, defamation, data protection). You are a strategic thinker and team-player with a passion for doing what’s right. You have the ability to navigate ambiguity and operate at the highest level of integrity when making balanced decisions.
The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about
benefits at Google.
Responsibilities
- Be a thought leader for legal content removals issues by identifying and analyzing content moderation trends and key policy and regulatory issues affecting the Internet in the Americas and Eurasia regions.
- Lead discussions with cross-functional stakeholders on emerging regulations and their implications on the legal removals landscape at Google.
- Manage content operations and drive escalations of sensitive government requests by liaising with Product, Policy, Communications, and Legal teams. Balance various legal considerations in order to resolve issues.
- Develop and launch scalable policies and guidelines for handling large volumes of requests, based on different regional trends and legal issues
- Participate in the on-call rotation schedule to manage high-priority escalations that may occur outside of standard work hours, including weekends/holidays. This role will be exposed to graphic, controversial, or upsetting content.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also
Google's EEO Policy and
EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our
Accommodations for Applicants form.