Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Portuguese Speaking Corporate Customer Advisor! If you have a passion for providing exceptional customer service and are fluent in Portuguese, this position is designed for you.
As a Portuguese Speaking Corporate Customer Advisor, you will serve as a key point of contact for our corporate clients, ensuring they receive the support and assistance they need in their preferred language. Your role will involve managing inquiries, resolving issues, and elevating the overall client experience.
Join our dynamic team and be a standout contributor in the realm of corporate customer service!
Responsibilities
- Provide outstanding customer service to corporate clients in Portuguese through multiple communication channels
- Respond to inquiries about products and services promptly
- Efficiently resolve client issues while maintaining a high level of professionalism
- Maintain accurate records of client interactions and requests
- Collaborate with internal teams to improve the overall customer experience
- Stay informed about company services, industry trends, and best practices in customer service
Requirements
- Fluency in Portuguese and English, both written and spoken
- Experience in corporate customer service or similar roles is preferred
- Strong communication and interpersonal skills
- Excellent problem-solving capabilities focused on customer satisfaction
- Detail-oriented with superior organizational skills
- Knowledge of customer relationship management (CRM) systems is advantageous
- Ability to work effectively as part of a team
- Proactive and self-motivated attitude towards professional responsibilities
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )