Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Portuguese Speaking Corporate Customer Advisor! If you are passionate about providing high-quality customer service and are fluent in Portuguese, this role is designed for you.
As a Portuguese Speaking Corporate Customer Advisor, you will be the primary point of contact for our corporate clients, delivering assistance and support in their preferred language. Your role will focus on managing inquiries, resolving issues, and ensuring exceptional experiences for our valued customers.
Join our vibrant team and contribute to making a significant impact in corporate customer service!
Responsibilities
- Provide outstanding customer service to corporate clients in Portuguese through various communication channels
- Respond promptly to inquiries related to our products and services
- Efficiently resolve client issues while maintaining a professional demeanor
- Maintain accurate records of customer interactions and requests
- Collaborate with internal teams to enhance overall client satisfaction
- Stay informed about company offerings, industry trends, and best practices in customer service
Requirements
- Fluency in Portuguese and English, both written and spoken
- Experience in corporate customer service or similar roles is preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities with a focus on customer satisfaction
- Detail-oriented with great organizational skills
- Familiarity with customer relationship management (CRM) systems is a plus
- Ability to work effectively as part of a team
- Proactive and self-motivated approach to work
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )