Patrique Mercier Recruitment is proud to present an excellent opportunity for a Portuguese Speaking Software Implementation Specialist. In this pivotal role, you will lead the implementation of our software solutions for our Portuguese-speaking clients. Your technical skills coupled with your fluency in Portuguese will be vital in ensuring clients have an exceptional experience from setup to post-launch support. If you are enthusiastic about helping businesses succeed through technology, we want to hear from you!
Responsibilities
- Manage the implementation process for Portuguese-speaking clients, aligning the software with their specific needs.
- Provide comprehensive training to users, ensuring they are comfortable and proficient with the software.
- Collaborate closely with clients to gather requirements and deliver customized solutions.
- Troubleshoot any issues throughout the implementation phase to ensure timely resolution.
- Support clients post-implementation, ensuring optimal utilization of the software and satisfaction.
- Engage with internal teams to suggest improvements in the implementation process based on client feedback.
Requirements
- Fluency in Portuguese (both spoken and written) is mandatory, with proficiency in English being an advantage.
- Experience in software implementation or related project management roles is preferred.
- Demonstrated ability to analyze and solve technical problems.
- Outstanding communication skills, both in delivering training and collaborating with clients.
- Ability to prioritize and manage multiple projects at once.
- Familiarity with software deployment methods and tools is advantageous.
- A strong customer-oriented approach and a keen interest in technology.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training