Patrique Mercier Recruitment is excited to offer a unique opportunity for a Portuguese Speaking Software Implementation Specialist! If you have a strong foundation in software implementation and a passion for assisting clients in maximizing their use of technology, this position may be the perfect match for you.
As a Software Implementation Specialist, you will work closely with clients to ensure the successful integration of our software solutions into their operations. Your expertise will guide clients throughout the implementation process, providing tailored training and ongoing support to enhance their experience with our technology. Proficiency in Portuguese is essential for building effective relationships with our diverse clientele.
This role provides the opportunity to flourish in a dynamic environment where your contributions are highly valued. If you're ready to take on this exciting challenge, we look forward to your application!
Responsibilities
- Lead the software implementation process for clients, ensuring their unique needs are effectively addressed.
- Collaborate with clients to understand their requirements and customize software configurations accordingly.
- Deliver training sessions to ensure users can leverage the software effectively.
- Document the implementation process and maintain accurate records of client interactions.
- Work closely with the product development team to share client feedback and recommend enhancements.
- Manage multiple implementation projects simultaneously, ensuring timely and efficient delivery.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Proven experience in software implementation or technical support roles.
- Strong understanding of software systems and technical concepts.
- Excellent communication and interpersonal skills to effectively manage client relationships.
- Strong analytical and problem-solving skills with attention to detail.
- Detail-oriented with strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Familiarity with project management tools and methodologies is an asset.
- Willingness to travel to client sites when necessary.
- Positive attitude and a commitment to client satisfaction.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )