Reports to: Head, Corporates
Role Objective: The purpose of this position is to develop the bank’s account portfolio by prospecting new clients, cross-selling and offering suitable corporate banking services to the existing customers, achieving various individual business targets, and contributing to the team performance.
Role Summary: The Relationship Manager is primarily responsible for managing clients and rendering advisory services to help them make the right decisions with their accounts, whilst explaining the bank’s services/products on offer to them. In addition, he/she is expected to identify business opportunities and generate new businesses for the Bank.
Detailed Duties & Responsibilities
- Contribute to the development of effective marketing strategies.
- Identifying new opportunities (existing and prospective clients) in line with the Bank’s Risk Asset Acceptance Criteria (RAAC). Converting these opportunities into new accounts.
- Ensure repeat business by developing and sustaining professional relationships with key decision-makers of clients.
- Carry out a yearly review of the clients’ operations by doing a Credit Appraisal for consideration by the Management Credit Committee.
- To visit clients regularly and prepare call memos as evidence of calls (Factory and Facility tours inclusive).
- Ensure that clients meet their obligations promptly and all documentation relating to transactions is in place.
- Gather information and market intelligence on issues relating to clients. Advice Management of any early warning signal on any exposure for early remedial action to be taken, if considered necessary.
- Liaise with other units to facilitate operations.
- Negotiate profitable pricing of facilities with clients.
- Cross-sell Bank’s products.
- Contribute to product development and fine-tuning of existing ones to meet market expectations.
- Any other duties that may be assigned from time to time.
Requirements
Competencies/Skills
- Good verbal communication and purposeful collaboration.
- Ability to perform effectively in high-pressure environments and deliver results within tight deadlines.
- Ability to handle, manage, and resolve conflicts within the unit and across other support units.
- Result-oriented and driving delivery of results.
- People management skills and aligning the business.
- Ability to retain optimism despite setbacks.
- Self-motivated and growing capability.
Personal Attributes
Attention to detail, Problem Solving, Pro-active, Good Leadership skills, Self-Driven, Analytical, Responsive, and Good Interpersonal Skills.
Education: Minimum of a B.Sc. Degree
Experience: At least 10 years in a similar position
Benefits
Competitive salary.
Job Location: Marina, Lagos State
Employment Type - Full-Time