Rostering and scheduling coordinator

Rostering Officer / Scheduling Coordinator - Age care

Brisbane's South | $75,000 - $85,000 per annum

Join a respected and established aged care provider committed to delivering high-quality, person-centred care to older Australians. With a strong focus on compassion, integrity and excellence, this organisation supports residents and clients through tailored services and a dedicated team of professionals.

We are currently seeking an experienced Rostering Officer with strong scheduling abilities and a proactive approach to problem-solving. This is an opportunity to contribute to a supportive and values-driven team, ensuring consistent care through efficient staff coordination.

Duties and Responsibilities

• Coordinate the day-to-day business operations, from checking and responding to emails to scheduling staff.
• Create, maintain, and adjust staff rosters to ensure optimal shift coverage.
• Liaise with care staff, case managers, and clients to manage shift allocations.
• Match staff availability and qualifications with client preferences.
• Coordinate replacements for unplanned leave or absences (sick leave, emergencies).
• Communicate schedule updates clearly to both staff and clients.
• Utilise rostering software to maintain accurate staff records, availability, and compliance documentation.
• Create reports for clients with updates on works needed.

Your Skills and Experience

• Excellent verbal and written communication to engage and build relationships with clients, customers, and stakeholders.
• Highly organised with outstanding time management skills and strong attention to detail.
• A quick thinker, adept at filling last-minute shifts and resolving scheduling conflicts.
• Ability to work effectively as part of a team and individually with limited supervision.
• A strong desire to learn and develop your skills continuously.
• Proven ability in conflict resolution, particularly between staff availability and client needs.

Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Martenique Crawford - martenique.crawford@randstad.com.au or phone - (07) 3243 3970

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.