1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world’s leading banks, corporations, and digital-first businesses—including neo-banks, travel companies, and payment service providers—1GLOBAL connects over 43 million devices globally.
With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL’s evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse.
Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator (“MVNO”) in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries.
Position Overview:
The Sales Operations Specialist will play a critical role in supporting the sales team by managing key operational functions, optimizing processes, and ensuring accurate data input and management within the Salesforce CRM system.
Key Responsibilities:
Sales Support:
- Act as the primary point of contact for the sales team, providing operational and administrative support to streamline sales processes and help ensure accurate pipeline data
- Perform weekly pipeline reviews across the product set to help ensure realistic close and revenue start dates
- Dealing with day to day queries and requests, providing information to the team as and when needed, and updating Sales Force to support the sales team.
Salesforce Management:
- Ensure data integrity withing the Salesforce CRM system, accurate reporting, and user sales support.
- Create and manage custom reports and dashboards to support sales activities and decision-making processes.
- Provide training and ongoing support to sales team members on Salesforce usage and best practices.
Reporting & Analytics:
- Prepare weekly sales reports for the leadership team, including key metrics, sales performance, and pipeline analysis.
- Analyze pipeline and sales data to identify trends, areas of improvement, and opportunities for growth.
Process Improvement:
- Identify and implement process improvement opportunities within the sales operations function.
- Work with cross-functional teams to streamline sales processes and reduce inefficiencies.
- Document and communicate changes to sales processes, ensuring alignment across the organization.
Cross-Functional Collaboration:
- Collaborate with marketing, finance, onboarding, and other departments to ensure seamless execution of sales operations.
Requirements
Experience:
- 2+ years of experience in sales operations, sales support, or a similar role, preferably within the telecommunications or MVNO industry.
- Proficiency in Salesforce CRM is required.
Skills:
- Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
- Excellent communication and interpersonal skills, with the ability to collaborate across teams.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and other sales tools.
- Detail-oriented with a strong focus on accuracy and data integrity.
Attributes:
- Self-motivated with the ability to work independently and manage multiple tasks simultaneously.
- Ability to adapt to a fast-paced and dynamic work environment.
- Strong organizational skills and a proactive approach to problem-solving.
Benefits
Why 1GLOBAL?
- Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs.
- Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
- Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals.
- Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
- Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
- International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
- Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
- Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.
1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.