Sales Support Consultant

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar has an exciting opportunity to join the BCP Velocity Team as ADSD-N Senior Sales Support Consultant where you will be the bridge between sales, supply & success.

Role Summary: You will directly support our ADSD-N sales team to ensure they are well positioned with machine supply & S&OP tools, knowledge & training to deliver BCPs growth goals. You will influence strategy, challenge assumptions and solve complex puzzles that impact an entire region’s performance. This is a highly visible role with the opportunity to collaborate with leaders across multiple countries and functions.

What You’ll Do (Job Duties)

• Be the first point of contact from the ADSD-N sales team for supply issues & S&OP tools, knowledge & training.

• Own ADSD-N Over Order Request (OOR) process using data to optimize supply to maximize sales opportunity.

• Own ADSD-N One Forecast review & annual Months of Sales (MOS) dealer collaboration.

• Work with global team on Product Distribution Center strategy and order automation.

• Tackle demand-supply imbalances with creative, data-backed solutions.

• Partner with cross functional teams to ensure operational plans drive business results.

• Connect with corporate partners to benchmark & improve process efficiency, as well as participate in dealer S&OP events.

• Track KPIs and lead continuous improvement projects to make our S&OP process smarter, faster and more reliable.

What You Have (Core Skills)

• Customer Focus – Putting the customer first, with data and training to help improve their S&OP understanding. An ability to anticipate the customer’s needs & take ownership of issues.

• Decision Making and Critical Thinking – Dealing with complex problems will be a daily challenge. You will need to have the ability to adapt quickly & solve problems to achieve better outcomes.

• Effective Communications – The ability to listen actively, adapt style to different audiences, and ensure understanding in both written and verbal communication.

• Negotiating – To achieve win-win outcomes whilst maintaining positive relationships.

• Business Development – Ability to improve & introduce new processes which improve productivity & business results.

Top Candidates Will Also Have

• Deep S&OP knowledge

• A proven ability to unite cross-functional teams and build consensus

• Excellent analytical & communication skills

• Passion for customer focus, to provide information, support and upskill BCP sales team in all facets related to S&OP

• Comfort with S&OP systems, Excel and data visualization tools such as PowerBI

Additional Details

• Work location: Cary, NC

• Travel: up to 15%

• This position requires 5 days per week in the office (M-F)

Summary Pay Range:

$126,000.00 - $189,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

August 22, 2025 - September 4, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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