Sales Support Engineer, Team Lead - Electric Power

Career Area:

Engineering

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About EPD:
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary:

As a Sales Support Engineer TL you will provide technical and commercial sales support for Caterpillar Switchgear products. This includes assisting Outside Sales personnel and dealers with product application, and quotation support. You will manage your own workload, delegate projects to team members, and serve as the primary point of contact for technical escalations. Additionally, you will monitor the completion of team assignments and contribute to the creation of processes and training materials, some of which may be delegated to team members for execution.

What you’ll do:

• Balance workloads across team members by assigning projects based on complexity and individual skillsets.
• Support skill development to enable team members to handle complex project requests.
• Facilitate team meetings and guide the team toward timely goal completion.
• Identify appropriate product offerings based on customer quote requests.
• Review customer drawings and specifications, providing clarifications, exceptions, and deviations as needed for bids.
• Use design configurators to create conceptual switchgear layouts that integrate with costing tools.
• Apply costing tools to generate pricing for custom applications.
• Develop comprehensive sales proposals.
• Upon quote acceptance, initiate Order Entry tasks to transition projects to the execution teams.

What You Have:

• Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
• Influencing Through Expertise: Knowledge of effective influencing tactics and strategies; ability to use these to deepen your own expertise and impact or challenge decisions within and outside own organization.
• Team Management: Knowledge of effective team building techniques; ability to form and manage effective teams.
• Product Design: Knowledge of product features; ability to develop estimates and proposals for design and build from concept through to production.

#LI

Additional Information:

• Location of this position is Alpharetta, GA
• This position does not offer relocation assistance
• This role does not offer sponsorship
• This position requires 5-day-a-week in office availability
• 10% or less travel expected

Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

September 19, 2025 - October 3, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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