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Salesforce nCino Business Analyst

Cognizant
Full-time
On-site
Ontario
Technology & Engineering

nCino Business System Analyst

About the Role

As a Sr. Business Analyst, you will make an impact by identifying and documenting business processes, and converting business requirements into technical requirements. You will be a valued member of the Business Systems team and work collaboratively with line of business, product owners, SMEs, and development teams.

In this role, you will:

· Conduct requirement elicitation sessions with business heads and process managers.

· Collaborate with development team to convert business requirements to actionable user stories.

· Create use cases and provide team-based resolutions for Salesforce and integrated applications (Tier1 & Coupa) for email integration, expense management, document management, etc.

· Actively involve in user acceptance testing for Salesforce environment as well as managed packages, including regression testing and UAT.

· Administer and collaborate on the reports and dashboards module for business sales and nCino teams.

· Define user experience scenarios using API flow diagrams to describe functional integration.

· Create cards/user stories in Jira or any other Agile tool.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring a few days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

· Rich experience as business system analyst in banking domain.

· Good knowledge of nCino bank operating system including but not limited to nCino objects, administration tool, and product hierarchy.

· STM (Source to target) Data mapping experience.

· Experience writing SQL queries.

These will help you stand out

· Experience in Agile methodology.

· Experience with Salesforce and integrated applications.

· Strong communication and collaboration skills.

· Ability to define user experience scenarios using API flow diagrams.

· Experience with Jira or other Agile tools.

Applications will be accepted until Oct 15, 2025.

The annual salary for this position is between $70,000 – $130,000 depending on experience and other qualifications of the successful candidate.

Benefits:

· Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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