Senior Account Manager - E-commerce

Pipeline Gurus
Full-time
On-site

On behalf of one of our partners, a fast-growing cosmetics e-commerce platform and newly launched beauty brand, Pipeline Gurus is hiring a Senior Account Manager – E-commerce. This is a pivotal role for someone who can combine account management, commercial strategy, and revenue growth, aligning marketing, product, and operations to deliver impactful, customer-centric results.

Key Responsibilities

  • Own and execute the commercial roadmap for the e-commerce platform and beauty brand
  • Plan and manage monthly promotions, sales peaks, and quarterly calendars
  • Align inventory, pricing, marketing, and operations to deliver profitable offerings
  • Set and track monthly and seasonal revenue targets with clear forecasts
  • Manage seller and brand partner relationships, including onboarding and commercial negotiations
  • Coordinate restocking, revenue projections, and product range planning
  • Develop go-to-market strategies for new products (such as perfumes) and commercial moments
  • Write and update homepage banners, landing pages, pop-ups, and campaign copy
  • Support lifecycle marketing campaigns (welcome, cart abandonment, win-back)
  • Segment users by purchase behavior and lifecycle stage, tracking LTV and retention metrics
  • Monitor competitor activities, pricing trends, and market opportunities
  • Collaborate with tech and design teams on platform updates and customer experience improvements
  • Plan and coordinate special discounts, bundles, and seasonal gift offers

Requirements

  • 4–6 years of experience in account management, commercial, or e-commerce roles (beauty or consumer brands a plus)
  • Strong understanding of e-commerce operations, promotions, and revenue growth
  • Experience managing brand relationships, negotiations, and revenue targets
  • Excellent copywriting and communication skills for campaigns and commercial messaging
  • Analytical skills with the ability to turn data into actionable commercial strategies
  • Entrepreneurial mindset with ability to work cross-functionally and manage multiple stakeholders

Benefits

  • Hands-on exposure across commercial strategy, product launches, and partnerships
  • Competitive compensation with performance-based incentives
  • Growth opportunities within a fast-scaling e-commerce environment