Senior Business Analyst - Mortgage/Property valuation

Senior Business Analyst - Mortgage/Property valuation

Banking & Financial Services

Location: Irving, Texas

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients with digital at www.cognizant.com.

The Role

We are seeking a passionate, high energy, Senior Business Analyst. Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are looking for someone who thrives in this setting and is inspired to craft relevant solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you!

It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both encouragement and a plan. Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It’s the defining attribute that we look for in our people.

If you are excited by change, and excel through autonomy, we would love to hear from you!

Responsibilities

• Lead requirement elicitation sessions with business stakeholders, product owners and technical teams.
• Analyze and document current and future state workflows for property valuation, order management, reconciliation and audit.
• Develop Business Requirement Documents (BRD), User Stories, Process Flows, Wireframes and Data Mapping Documents.
• Work with different stakeholders to integrate data sources and define SLAs and success criteria.
• Collaborate with technical teams to support integration design (API specifications, file feeds, triggers)
• Drive UAT planning and execution, including creation of test scenarios, coordination with QA teas, and business sign-off.
• Act as liaison between business users and engineering teams to resolve clarifications and change requests.
• Support product roadmap development and backlog grooming sessions in an Agile/Scrum environment.
• Ensure regulatory and investor requirements (e.g FNMA, FHLMC, FHA) related to valuations are accurately captured and addressed.

Qualifications

• Strong understanding of mortgage lifecycle, especially collateral valuation in origination and servicing.
• Experience with valuation products: BPO, full appraisal, hybrid appraisal etc.
• Familiarity with valuation compliance vis-à-vis FHA/VA/USDA guidelines and appraisal independence regulations.
• Awareness of latest market and technology trend in valuations like automated collateral evaluation (ACE), risk-based valuation strategies etc.

• Proficient in eliciting, analysing and documenting functional and non-functional requirements.
• Experience with process modelling (as-is/ to -be) and designing workflow improvements using tools like Visio or Lucidchart.
• Experience in creating Business Requirements Document (BRD): Outlines the high-level business needs and objectives and Functional Requirements Document (FRD): Details the specific functionalities required.
• Ability to write clear user stories, acceptance criteria and manage product backlog in agile environments.
• Skilled in data mapping, translating business rules into logic for validations and calculations.
• Strong stakeholder management and communication skills across business and technical audiences.

Tools & Technologies

• Hand-on experience with JIRA, Confluence and Agile Project management tools.
• Proficient in VISIO, Lucid chart or similar process flow creation
• Advanced skills in Excel, including pivot tables, lookups and data validation.
• Familiarity with API specifications.
• Exposure to mortgage platforms is plus.

Soft Skills

• Communication: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Problem-Solving: Developing innovative solutions to business challenges.
• Critical Thinking: Analysing situations and making data-driven decisions.
• Interpersonal Skills: Building strong relationships with team members and stakeholders
• Project Management: Managing timelines, resources, and deliverables.

Work Authorization

Cognizant will only consider applicants for this position who are legally authorized to work in US without requiring employer sponsorship, now or at any time in the future.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client OR Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.