What You'll Do:
- Partner closely with Criteo Agency Sales teams to drive spend from Agency media teams to Commerce Grid.
- Build and maintain strong relationships with key client stakeholders, scaling existing deals and securing recurring budgets.
- Ensure smooth onboarding, continuous support and optimization, and troubleshooting for clients.
- Regularly provide performance reporting and insights, including opportunities to upsell or improve performance.
- Proactively manage and anticipate client needs, providing ongoing consultation on best practices and delivering quarterly business reviews.
- Support the timely completion of all Agency RFPs and RFIs relevant to Commerce Grid.
- Work closely with the Criteo's Product team to provide insights and feedback that shape the development and prioritization of new features.
- Collaborate with technical and analytics teams to onboard, troubleshoot, and optimize deal performance.
- Develop and maintain a comprehensive understanding of Criteo's Commerce Grid capabilities and articulate their use to relevant stakeholders as a Subject Matter Expert.
- Represent the client internally within the Criteo organization and the Criteo organization externally during all industry events and client visits.
- Monitor market trends and industry shifts to ensure the SSP is meeting client expectations and staying competitive.
Who You Are:
- 5+ years of experience in client services or account management, preferably within an SSP, DSP, Agency or ad tech environment.
- Strong understanding of programmatic advertising, ad inventory trafficking and management, and digital marketing ecosystems.
- Experience working directly with clients and understanding their needs in a consultative manner.
- Knack for taking complex technical concepts and communicating them clearly to commercial audiences.
- Strong problem-solving, communication, presentation, and project management skills.
- Ability to work independently and cross-functionally while managing multiple priorities in a fast-paced environment.
- Comfortable working across multiple time zones and cultures.
- Client-centric, self-starter who can operate in new, developing environments and create the workflows and processes required to scale our operations.
- Analytical yet creative, with a focus on finding innovative solutions to complex challenges.
- A collaborative, team-oriented mindset with an ability to adapt to changing client and company needs.
- Comfortable taking ownership of projects from start to finish.
- Positivity, enthusiasm, and a can-do attitude are essential.
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We’re shaping a more open and sustainable digital future for advertising.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏠 Own your work style – Build your work around your life and not the other way around.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Competitive salary, equity, performance-based rewards and family-friendly policies.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.
The US base salary pay range for this position per year is:
$101,000 - $125,000