Summary
This role involves hands-on experience with Android and iOS-based mobile devices, a strong understanding of the wireless telecom ecosystem, and a passion for working with emerging technologies. The engineer will be responsible for managing test plans, executing regression testing, validating OEM/test partner results, and overseeing the lifecycle of mobile device testing for a wireless service provider.
Key Responsibilities
- Develop, document, and revise test plans and procedures for mobile devices and wireless accessories.
- Manage bug reporting and resolution processes; perform software upgrades using OEM tools.
- Oversee test sample inventory, distribution, activation, and firmware updates.
- Validate OEM and partner test results through regression and ad-hoc testing.
- Certify maintenance releases (MRs) and security updates by executing relevant test cases.
- Compile test data, collect logs, and generate engineering reports for internal and external stakeholders.
- Maintain issue tracking systems and ensure timely updates and communication.
- Troubleshoot device-related issues and conduct field testing as needed.
- Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve satisfaction.
- Deploy and manage new test tools and automation frameworks.
- Collaborate with cross-functional teams and stakeholders to ensure alignment on testing requirements and outcomes.
Required Skills & Experience
- Bachelor’s degree in Computer Science, Electronics & Telecommunications, Engineering, or a related field.
- 5+ years of experience in product development or technology management, with at least 3 years in mobile/wireless domains.
- Strong understanding of LTE and 5G RF and Core technologies.
- Proficiency in Android and iOS platforms, including smartphones, tablets, and wearables.
- Experience with GSM/WCDMA/LTE/WiFi technologies.
- Familiarity with JIRA, Confluence, and other issue tracking tools.
- Proven ability to plan, develop, and execute feature and functional test cases.
- Experience in regression, performance, and stress testing.
- Strong analytical, communication, and documentation skills.
- Effective project management and coordination across matrixed teams.
- Experience certifying mobile products for MNOs or MVNOs.
Preferred Attributes
- Self-starter with the ability to work independently.
- Strong collaboration skills with internal and external teams.
- Ability to adapt to fast-paced environments and evolving technologies.