Who is Flock?

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

The Opportunity

The IT Business Systems organization develops and maintains Flock’s internal SaaS platforms, enabling us to scale efficiently and deliver solutions in a high-growth environment! We are seeking a Senior IT Project Manager to lead initiatives within the Revenue domain, driving cross-functional projects across key systems such as Salesforce, CPQ, CLM, and Billing platforms. The ideal candidate will have a proven track record of managing complex IT projects end-to-end, deep familiarity with Lead-to-Order processes, and the ability to align technical execution with business priorities. This position is an essential partner to ensure our Revenue teams can operate at scale with streamlined systems and processes and new product/pricing introductions. Specifically, this person will play a critical role in structuring project delivery, coordinating across business stakeholders and technical teams, and ensuring on-time, high-quality outcomes that support the company’s growth.

The Skillset

• 6+ years of experience managing IT projects, with at least 3 years in a senior or lead role

• Proven experience leading cross-functional IT implementation, optimization, and/or integration projects on SaaS/cloud-based business systems (e.g., Salesforce, CPQ, Billing, NetSuite, DocuSign)

• Strong background in managing the full IT project lifecycle: requirements gathering, build/configuration, testing, training, deployment, and post-go-live support

• Demonstrated ability to own project scope, workplans, stakeholder communications, and governance deliverables

• Experience documenting business requirements, functional design specifications, and end-user training materials

• Strong facilitation skills for current and future state process mapping, gap analysis, and business case development

• Excellent stakeholder management skills with a proven ability to build collaborative relationships across Sales, Marketing, Success, Legal, Finance, and Product teams

• Exceptional written and verbal communication skills; able to convey complex information to both technical and non-technical audiences

• Experience with risk/issue management, mitigation planning, and project post-mortem reviews to measure ROI against business cases

• Knowledge of procurement processes and experience partnering with Procurement and InfoSec on vendor RFPs, contracts, and SOW reviews

• Highly organized, detail-oriented, and self-driven, with a strong sense of ownership and accountability

• Experience working in a fast-paced, high-growth startup environment, with the ability to adapt quickly, manage ambiguity, and deliver results

• Direct experience with Lead-to-Order processes, including quoting, contract management, billing, and revenue operations preferred

• Familiarity with SaaS business models and recurring revenue processes preferred

• Familiarity with Agile methodologies and hybrid PMO practices in high-growth startup environments preferred

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Get up to speed on Flock’s culture, IT project lifecycle, internal systems (e.g., Salesforce, CPQ, NetSuite), and PMO processes.

• Meet key Revenue stakeholders (Sales, Marketing, Legal, Finance) to understand their priorities, current project portfolio, and pain points.

• Review current IT project roadmap, in-flight initiatives, and backlog of requests related to Revenue systems.

• Take ownership of 1-2 smaller Revenue projects.

The First 60 Days

• Take ownership of a mid-sized Revenue-related project; manage scope, communications, and timelines in partnership with IT and impacted business departments.

• Facilitate working sessions to define business requirements, build project plans, and document success criteria.

• Set up project governance cadences (e.g., status reports, risk logs, stakeholder comms) and align cross-functional partners.

90 Days & Beyond

• Lead cross-functional execution of multiple IT projects through build, test, training, and go-live while ensuring stakeholder alignment and measurable outcomes.

• Contribute to scalable PMO practices and tooling to support effective project intake, prioritization, and delivery across the org.

• Continue delivering high-impact projects in the Lead-to-Order space, with a focus on quality, system usability, and business value.

Salary & Equity

In this role, you’ll receive a starting salary between $110,000-132,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks

🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Compensation Range: $110K - $132K